To: All Newly Admitted Postgraduate Students 2023-24

If you have completed the online registration and fulfilled all admission conditions, ITSC will send a 6-digit verification code (v-code) to you by e-mail and/or SMS (for Hong Kong mobile only) starting from 5 July 2023 and 12 July 2023* for Research Postgraduate students and Taught Postgraduate students respectively. The v-code will enable you to retrieve the Computing Accounts Information (i.e. CAI, including OnePass password) at http://cai.itsc.cuhk.edu.hk. Please retrieve the CAI immediately after receiving your v-code. You can read the user guide at https://www.itsc.cuhk.edu.hk/user-trainings/i-want-to/quick-guide-for-new-students/ before collecting the CAI. You may use the OnePass password to retrieve the Student ID Card PIN and to setup the Library password, and the Computing Account to access services and information via the student portal “MyCUHK” during your study.

V-code will not be sent to you if you have outstanding admission condition(s). However, you can still use the Online Registration Account, which can be found on the Admission Notification, to access MyCUHK for the course registration temporarily if you have already settled payment and completed the online registration.

 *Note:
If you are currently studying for another programme at CUHK and the Computing Accounts Information has not yet expired, you may continue using the existing password. You will therefore not receive a v-code from ITSC.

Graduate School