General
FAQ for the Online Study Plan and Progress Report

A. Enquiries - General
B. System Requirements
C. Enquiries – Students
D. Enquiries - Supervisor/Head of Graduate Division

 

A. Enquiries - General
1. Q. Is a user guide available?
  A.

Yes, you can download it from our homepage

https://www.gs.cuhk.edu.hk/page/StudyPlanandProgressReport.

2. Q. What is the submission workflow?
  A.

The workflow can be found on our website at

https://www.gs.cuhk.edu.hk/page/StudyPlanandProgressReport.

B. System Requirements
1. Q. What browser should I use to access the Online Study Plan and Progress Report?
  A.

Full support is expected for Microsoft Internet Explorer (IE) 10 or above. Functions and features of CUSIS may not all run properly on browsers other than Internet Explorer 10 or above.

2. Q. I experience problems with the Google Chrome browser, what should I do?
  A.

Chrome users may refer to this site

https://portal.cuhk.edu.hk/epprd/notice_to_chrome_user.htm for some workaround suggestions by ITSC.

C. Enquiries – Students

 

1. Q. What should I do when seeing this error message “You cannot access this function”?
  A.

This will likely be due to a problem on the setting for the “Supervisor-in-charge” or “Programme Administrator”. Please contact your Graduate Division for help.

2. Q. Can I view my previous Study Plan(s) and Progress Report(s)?
  A.

You can access the completed submissions for previous years (i.e., endorsed by the Division Head) following this CUSIS path: MyCUHK > CUSIS and MyStudy > Study Plan & Progress Report > Section 8 “Progression Milestones” > “Previous Study Plan & Progress Report (s)” > “View previous report”.

Study Plan Stage

3. Q. Do I need to submit a Study Plan?
  A.

All research postgraduate students are required to complete and submit a Study Plan annually to be reviewed by his/her Supervisor (thesis supervisor if already assigned, divisional adviser otherwise), and endorsed by the Head of Graduate Division. Student and Supervisor should meet to discuss the Study Plan prior to completing and submitting it via the Online Study Plan and Progress Report.

4. Q. I am a new student, but I cannot find the button for “Study Plan & Progress Report” after logging in MyCUHK.
  A.

Please login MyCUHK with your 10-digit Student ID and Onepass password, instead of the "Online Registration Login ID" which begins with an "R".

5. Q. I can login the online system but I cannot submit a Study Plan.
  A.

Please verify whether the Study Plan is pending your action. Student can submit it under the Study Plan Status “Not yet accessed by student”, “Not yet submitted/resubmitted by student”, “Returned by Division” and “Returned by Supervisor”. Otherwise it may be pending action by the other parties (e.g., Programme Administrator, Supervisor, etc.).

6. Q. Where can I input comments?
  A.

Comments may be added at the time of completing the Progress Report at the end of each academic year but not the Study Plan.

7. Q. I would like to fill in the completion details, but the fields are dimmed.
  A.

The completion details are to be captured at the time of completing the Progress Report at the end of each academic year but not the Study Plan.

8. Q. I have already reported completed courses/activities in the previous Progress Report, but these records still appear in the current Study Plan this year and I cannot delete them.
  A.

These records should be retained and need not be deleted.

9. Q. I have inputted courses/activities in the Study Plan last year, but no record is shown in the Study Plan this year.
  A.

No record will be brought forward to the Study Plan this year if the previous year’s report was not completed (i.e., endorsed by the Graduate Division Head). The report status can be viewed via the following CUSIS path:

MyCUHK > CUSIS and MyStudy > Study Plan & Progress Report > Section 8 “Progression Milestones” > “Previous Study Plan & Progress Report (s)” > “View previous report” [the status will be “Report NOT completed”]

10. Q. I have inputted courses/activities with the completion details in the Progress Report, but no record is shown in the Study Plan this year.
  A.

Only records in the Progress Report endorsed by the Head of Graduate Division will be brought forward to the Study Plan in the following year(s).

The report status can be viewed via the following CUSIS path:

MyCUHK > CUSIS and MyStudy > Study Plan & Progress Report > Section 8 “Progression Milestones” > “Previous Study Plan & Progress Report (s)” > “View previous report” [the status will be “Report NOT completed”]

11. Q. I plan to take courses with the same course code in different terms of the academic year, but the system does not allow so.
  A.

Courses with the same course code only need to be input once in an academic year.

12. Q. I have submitted my first thesis draft and I cannot update my Study Plan.
  A.

If you have submitted the first thesis draft, you are not required to complete the Study Plan, but you can still view it.

Progress Report Stage

13. Q. Do I need to submit a Progress Report?
  A.

All research postgraduate students are required to complete and submit a Progress Report annually to be reviewed by the Supervisor and endorsed by the Head of Graduate Division. Student and Supervisor should meet to discuss this Progress Report prior to completing and submitting it via the Online Study Plan and Progress Report.

14. Q. I can login the online system but I cannot submit a Progress Report.
  A.

The causes will likely be one of:

i) Browser issue (see System Requirements above).
ii) You must have submitted a Study Plan and have it endorsed by the Head of Graduate Division before moving to the stage of Progress Report submission.
iii)

Please verify whether the Progress Report is pending your action. Student can submit it under the Progress Report Status “Not yet accessed by student”, “Not yet submitted/resubmitted by student”, “Returned by Division”, “Returned by Supervisor” and “Pending feedback by student”. Otherwise it may be pending action by the other parties (e.g., Programme Administrator, Supervisor, etc.)

15. Q. Can I delete the input in the Study Plan or previous Report(s)?
  A.

Study Plan is for planning purpose and information submitted need not be deleted. Please report the courses/activities that you have completed in the Progress Report instead.

Records in the previously endorsed Progress Report have been archived and no amendment is allowed.

16. Q. I have submitted my first thesis draft and I cannot update my Progress Report.
  A.

If you have submitted the first thesis draft, you are not required to complete the Progress Report, but you can still view it.

D. Enquiries - Supervisor/Head of Graduate Division
1. Q. How I can access the Online Study Plan and Progress Report as a Supervisor?
  A.

Supervisor can access the online system via MyCUHK (Navigation: MyCUHK > CUSIS and MyTeaching > Study Plan & Report-Supervisor)

2. Q. How can I access the Online Study Plan and Progress Report as a Head of Graduate Division?
  A.

Head of Graduate Division can access the online system via MyCUHK (Navigation: MyCUHK > CUSIS and MyTeaching > Study Plan & Report-DivHead)

3. Q. There is no “Review”/“View” button for me to submit/endorse a Study Plan/Progress Report.
  A.

Please verify whether the Study Plan/Progress Report is pending your action.

For Head of Graduate Division, Study Plan/Progress Report can be endorsed when the status is “Pending endorsement by Division Head”.

For Supervisor, Study Plan/Progress Report can be submitted when the status is “Pending review by Supervisor” or “Returned by Division Head”

4. Q. There is no response after clicking “Review”/“View”.
  A.

The Study Plan/Progress Report will be displayed in a new pop-up window after clicking “View”/“Review”. If you encounter problems, please change the browser setting to disable the “Pop-up Blocker”. For IE browser, please change the browser setting at the path: Tools > Internet options > Privacy tab > under “Pop-up Blocker” Section > clear the “Turn on Pop-up Blocker” check box > then select “OK”.

5. Q. Error message “You do not have the proper permissions to access CUSIS through this link.”
  A.

Please access following the path below:

For Supervisor: MyCUHK > CUSIS and MyTeaching > Study Plan & Report-Supervisor

For Head of Graduate Division: MyCUHK > CUSIS and MyTeaching > Study Plan & Report-DivHead